Welcome to Pro Camera Kit Store! These Terms and Conditions govern your use of our website and services. By accessing procamerakit.com and making a purchase, you agree to be bound by these terms. We serve the global film photography community with specialized products and expertise.
1. User Responsibilities and Account Terms
1.1 Account Registration
While you can browse our site without an account, creating one enables faster checkout and order tracking. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and current personal information
- Notifying us immediately of any unauthorized account use
1.2 Age Requirements
You must be at least 18 years old or have parental consent to make purchases on our site. Some products (like chemicals) may have additional age restrictions.
1.3 Prohibited Activities
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Submit false or misleading information
- Resell our products for commercial purposes without authorization
2. Products and Services Description
2.1 Product Specialization
Pro Camera Kit Store specializes in film photography equipment and accessories, including:
- Vintage and contemporary cameras
- Film and darkroom supplies
- Photography apparel and accessories
- Specialized chemicals and archival materials
2.2 Product Limitations
Due to the specialized nature of our products:
- Some items may have limited availability
- Product descriptions and images are provided for identification only
- Actual colors may vary due to monitor settings
- We reserve the right to limit quantities and refuse service
2.3 Geographic Restrictions
We ship globally except to certain Asian countries and remote regions. By placing an order, you confirm that:
- You are located in a serviceable area
- You understand any import restrictions in your country
- You accept responsibility for any customs duties or taxes
3. Order and Payment Terms
3.1 Order Process
When you place an order:
- You receive an order confirmation email
- We begin processing within 1-2 business days
- Orders after 2 PM EST process the next business day
- Weekend orders process on Monday
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your complete payment information.
3.3 Pricing and Taxes
All prices are in US dollars. You are responsible for:
- Any sales tax applicable in your jurisdiction
- Customs duties and import taxes for international orders
- Currency conversion fees if applicable
3.4 Shipping Options
Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipping
Free Shipping: Available for orders over $50 via EMS – 15-25 business days after shipping
Delivery times are estimates and may vary based on destination and customs processing.
4. Returns and Refunds
4.1 Return Policy
We want you to be completely satisfied with your purchase. Our return policy includes:
- 15-day return window from delivery date
- Items must be in original, undamaged packaging
- Products must be unused and in resalable condition
- All original tags, accessories, and documentation must be included
4.2 Non-Returnable Items
For safety and quality assurance, the following cannot be returned:
- Chemicals (safety and regulatory reasons)
- Opened film (to maintain light-sealed integrity)
- Opened or used darkroom supplies
- Opened archival sleeves
4.3 Return Process
Follow these steps for returns:
- Contact us at [email protected] within 15 days
- Wait for Return Merchandise Authorization (RMA)
- Package items carefully with original packaging
- Ship to provided address using trackable service
- Allow 3-5 business days for processing after we receive your return
4.4 Refund Timeline
Refunds are issued to the original payment method:
- Credit Card: 5-10 business days after processing
- PayPal: 3-5 business days after processing
Original shipping costs are non-refundable. For exchanges, we cover replacement shipping costs.
5. Intellectual Property
5.1 Copyright Protection
All content on procamerakit.com is owned by Pro Camera Kit Store or our licensors, including:
- Text, graphics, and logos
- Product descriptions and photography
- Website design and layout
- Proprietary product information
5.2 Permitted Use
You may:
- View and display site content for personal use
- Print copies of order confirmations and policies
- Share product links with proper attribution
5.3 Prohibited Use
You may not:
- Copy, modify, or distribute site content without permission
- Use our trademarks or logos without written consent
- Scrape or automated data collection from our site
- Reverse engineer any portion of our website
6. Liability Limitations
6.1 Product Liability
Pro Camera Kit Store’s liability is limited to the purchase price of the product. We are not liable for:
- Indirect, incidental, or consequential damages
- Improper use of photography equipment or chemicals
- User error in film processing or darkroom techniques
- Customs delays or import issues
6.2 Website Availability
We strive to maintain 24/7 website availability but are not liable for:
- Temporary site unavailability
- Technical issues beyond our control
- Third-party service interruptions
6.3 Force Majeure
We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including:
- Natural disasters
- Government restrictions
- Supply chain disruptions
- Pandemics or health emergencies
7. Privacy and Data Protection
We respect your privacy and protect your personal information. Our Privacy Policy details how we collect, use, and safeguard your data. By using our site, you consent to our data practices as described in our Privacy Policy.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Mesa, Arizona.
9. Policy Changes
We may update these Terms and Conditions periodically. Continued use of our site after changes constitutes acceptance of the modified terms. We will notify users of significant changes via email or site notifications.
10. Contact Information
Pro Camera Kit Store
4878 Hillside Street, Mesa, US 85225
Email: [email protected]
Response Time: 1-2 business days
Our team of photography enthusiasts is here to assist you with any questions about these terms or your experience with our store.
Thank you for being part of our film photography community. We’re committed to supporting your creative journey.
