Privacy Policy

At Pro Camera Kit Store, we approach your privacy with the same care and precision that we apply to packaging your film photography equipment. Just as we protect your vintage cameras and film from light and environmental factors, we are committed to safeguarding your personal information with the highest standards of security and transparency.

Information We Collect

To provide you with the best possible experience when shopping for film photography equipment and supplies, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit card details (processed securely through our payment partners) or PayPal account information
• Transaction Details: Information about the products you purchase, including vintage cameras, film, darkroom supplies, and photography apparel
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Records: Correspondence when you contact our customer service team at [email protected]

How We Use Your Information

We use your information with the same attention to detail that characterizes our film photography expertise:

• Process your orders for film, cameras, darkroom supplies, and photography-inspired apparel
• Provide customer support tailored to the needs of film photography enthusiasts
• Send order confirmations, shipping notifications, and delivery updates
• Improve our website functionality and product offerings based on how our community interacts with our store
• Send relevant information about new film stocks, vintage camera arrivals, and darkroom techniques (only with your consent)
• Prevent fraud and enhance the security of our payment processing systems
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We treat your personal information with the same discretion we apply to handling undeveloped film:

• Service Providers: We share necessary information with trusted partners who help us operate our store, including payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of our customers
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset
• International Transfers: As we serve film photographers worldwide (with exceptions for certain Asian and remote locations), your information may be processed outside your country of residence, always with appropriate safeguards

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

We protect your data with the same dedication we apply to preserving vintage camera equipment:

• Your information is stored on secure servers with industry-standard encryption
• Payment details are processed through PCI-DSS compliant payment gateways
• We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, or destruction of your personal data
• We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law

Your Rights and Choices

As a valued member of our film photography community, you have the following rights regarding your personal information:

• Access: You can request details about the personal information we hold about you
• Correction: You can update or correct inaccurate information in your account
• Deletion: You can request deletion of your personal information, subject to certain legal exceptions
• Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails
• Restriction: You can request that we limit how we use your personal information in certain circumstances
• Data Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Like carefully measuring chemicals for your darkroom, we use precise tools to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart and processing payments
• Performance Cookies: Help us understand how photographers like you interact with our site, allowing us to improve navigation and product discovery
• Functionality Cookies: Remember your preferences, such as language or region, to personalize your experience
• Targeting Cookies: Used to display relevant advertisements for film photography equipment on other websites (with your consent)

You can control cookie settings through your browser, though disabling essential cookies may impact your ability to make purchases on our site.

International Data Transfers

As a global supplier to the film photography community, we may transfer and process your information in the United States and other countries. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Children’s Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy as our store evolves and regulations change. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

Thank you for trusting Pro Camera Kit Store with your film photography needs and your personal information. We’re committed to supporting your creative journey while respecting your privacy.